Hotel · Hanoi · Ha Noi Municipality
Hanoi Elpis Hotel & Spa
A 4-star stay in Hoan Kiem, close to Thang Long Water Puppet Theatre and Hoan Kiem Lake.
- 5-minute walk to Thang Long Water Puppet Theatre
- On-site parking and car hire available
- Spa and 24-hour reception
About
Hanoi Elpis Hotel & Spa
Hanoi Elpis Hotel & Spa sits in the Hoan Kiem district, surrounded by Vietnamese craft shops and casual bars. It's roughly a 5-minute walk from Thang Long Water Puppet Theatre, and Hoan Kiem Lake is close by.
The hotel covers the practical side of a city stay: free Wi-Fi, a tour desk, currency exchange, and car rental are all on site. There's also a spa, a restaurant, and a coffee shop.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
Strengths
3 reasons to book- Spacious, spotless rooms — Guests repeatedly mention large, comfortable beds and impeccable cleanliness. Several note the rooms feel light and newly renovated.
- Helpful, accommodating staff — Staff are praised for going out of their way—upgrading rooms, arranging tours, and offering local tips. The hotel manager is named positively in several reviews.
- Excellent central location — A short walk to Thang Long Water Puppet Theatre and Hoan Kiem Lake, and close to the French Quarter and Old Quarter. Easy access to airport bus stops and many attractions.
Worth weighing
3 to weigh- No pets allowed — The hotel's policy is strict: pets are not permitted on the property.
- Check-in only from 14:00 — Early arrivals will need to wait or store luggage, as rooms are only available from 2 PM.
- Paid airport shuttle — The airport transfer is not included—it's a paid service, so budget for it if you plan to use it.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Basic
- Non-smoking rooms
- Wi-Fi
- Air conditioning
- Heating
- Lift
Food & Drink
- Restaurant
- Coffee shop
- Snack bar
- Welcome drink
- Happy hour
Services
- 24-hour reception
- Express check-in/ -out
- Currency exchange
- Tours/Ticket assistance
- Car hire
- Laundry
- Dry cleaning
- Room service
Parking & Transport
- Parking
- Paid airport shuttle
Safety & Security
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 5,680 reviews
7.6Verified guest“The room was big and comfy, with a huge bed. The location was ideal, especially since we were heading to a modern museum nearby.”
7.6Verified guest“The location was handy, in the middle of Jackson, just off the French Quarter and Hoan Kiem Lake.”
7.6Verified guest“Beds were comfy, the room was bright and spotless, and the bathroom was great. The staff were really helpful and made the stay pleasant. It's close to the French Quarter and the airport bus stop.”
7.6Verified guest“Rooms were very comfortable and the beds were especially good. Everything was clean. The location in Hoan Kiem district was a big plus—definitely worth staying here.”
7.6Verified guest“I keep coming back because it has everything I need. Staff helped me with directions to attractions on my first visit. Free Wi-Fi, on-site parking, 24-hour reception, and a spa—perfect for me. Looking forward to returning for New Year.”
7.6Verified guest“The location was super convenient, right in the middle of everything—close to the lake and the French Quarter.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Thang Long Water Puppet Theatre: About a 5-minute walk from the hotel, this traditional theatre is a cultural highlight of Hanoi.
Hoan Kiem Lake: A short stroll from the hotel, the lake is a central gathering spot and a key landmark of the Old Quarter.
French Quarter: Nearby, this area offers colonial-era architecture and a different pace from the bustling Old Quarter.
32 Ly Thai To Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 30 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:59, and check-out is between 11:00 and 12:00.
Is there parking at the hotel?
Yes, the hotel has on-site parking available.
Are pets allowed?
No, pets are not allowed at Hanoi Elpis Hotel & Spa.
Does the hotel offer an airport shuttle?
Yes, but it is a paid service. You can arrange it at the hotel.
Is Wi-Fi available?
Yes, Wi-Fi is provided throughout the property.
The bottom line
A reliable, well-located option in Hoan Kiem for travelers who prioritize comfort and attentive service. Rooms are clean and spacious, and the staff consistently earn praise—just be aware of the no-pets rule and the 2 PM check-in.
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